Outsourcing collections to a third party carries potential risks.  Choosing the correct agency is therefore very important. 

Action Mercantile will always respect the client's reputation, and will not cause any damage to that by acting inappropriately.

Action Mercantile operates strictly within the law and adheres to all relevant industry codes of practice,  ensuring that the client's best interests are protected and all associated risks are minimised.

Action Mercantile strictly complies with all relevant legislative requirements of Privacy, Trade Practices, and Credit and Finance.

Action Mercantile conducts regular reviews of it's Policies and Procedures,  and provides ongoing training and monitoring of it's staff practices to ensure such compliance.

Action Mercantile has had NO BAD PUBLICITY and NO COMPLAINTS with the ACCC or Office of Fair Trading.  All members of staff carry appropriate licences.