Action Mercantile offers professional training and Personal Development courses designed to improve the skills and effectiveness of attendees,  thereby increasing their efficiency and overall performance in the work place.

Clients who have utilised this service report an increase in confidence and professionalism in their internal collection function,  resulting in the quicker recovery of outstanding debt, increased cash flow,  and healthier profits.

Action Mercantile can provide :

• Accredited Training Professionals
• One on one and group Training
• In-House and Public Training Courses
• Key Note Talks at Conferences and Seminars

The following courses can be run on demand :

• Customer Service
• Time Management
• Dealing with Difficult People
• Leadership
• Debt Recovery
• Telephone Techniques
• Sales and Assertiveness.

In-house training can be provided Australia wide by qualified trainers who will develop a course to suit the culture and values of your business. Half,  full and multi-day courses and workshops can be arranged.

Whilst the fees are competitive and reasonable, the methods and outcomes are specific to the client's needs.